Results-driven Azure & Microsoft 365 Administrator with 2 years of experience leveraging cloud solutions to enhance operational efficiency and minimize third-party dependencies in SME environments. Expert in M365 tenant administration, Azure AD, Intune, and LMS management, actively expanding capabilities in AI-assisted business process automation to accelerate workflows and reduce manual overhead. Proven ability to implement strategic technical solutions that drive cost savings and improve compliance.
Azure & Microsoft 365 Administrator
Lagos, Lagos, Nigeria
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Summary
Administers Azure & Microsoft 365 environments, managing cloud services, identity, and endpoint lifecycles to enhance operational efficiency and reduce third-party reliance.
Highlights
Administered core Office 365 services including Exchange Online, SharePoint Online, and Teams, ensuring seamless mail flow, mailbox provisioning, and site governance for organizational users.
Managed identity and access within Azure AD, implementing user lifecycle, group management, conditional access policies, and role-based access controls to bolster security and compliance.
Operated comprehensive endpoint management and device lifecycle using Intune, designing policies, streamlining Autopilot enrollment, and establishing imaging standards to reduce dependence on external vendors.
Functioned as LMS Administrator, overseeing course package uploads, quiz creation, assessment configuration, and catalog management, while generating reports for learning stakeholders.
Designed and implemented automation solutions using PowerShell and Power Automate for repetitive tasks, including automated user onboarding/offboarding and license assignment, significantly improving efficiency.
Developed and maintained critical technical documentation, runbooks, and training guides, empowering internal IT staff and ensuring consistent operational procedures.
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B.Sc. (Second Class Upper Division)
Computer Science
Courses
Microsoft Learn modules (Microsoft 365 & Azure fundamentals)
Power Platform learning paths
Vendor hardware repair guides
Proficient
Conversational
Issued By
Oracle
Issued By
Oracle
Azure AD, Microsoft 365, Exchange Online, SharePoint Online, Microsoft Teams, Conditional Access, SSO, User Lifecycle Management, Group Management.
Microsoft Intune, Windows Autopilot, MDT, SCCM (familiarity), Endpoint Imaging, Driver Troubleshooting, Device Lifecycle Management, Patch Management.
PowerShell, Power Automate (Flows), Logic Apps, Graph API (basic), Business Process Automation.
Moodle/Canvas (administration), SCORM/xAPI basics, Quiz & Assessment Configuration, User Enrollment Management, Course Content Ingestion.
Azure Cognitive Services (Form Recognizer), Power Platform Integrations, OCR.
Windows OS, Hardware Repair, Device Diagnostics, Component-Level Repair, Incident Troubleshooting, Helpdesk Support, Lifecycle Management.
Technical Documentation, SOP Creation, Runbooks, Training Guides, Cost-Containment Strategies.
Microsoft Teams, OneDrive, Microsoft Forms, SharePoint Lists, Excel (advanced), Azure Monitor, Windows Update for Business.
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Summary
Objective: Reduced manual course ingestion and expedited learner enrollment. Approach: Developed a pipeline utilizing Power Automate and Graph API, triggered by SharePoint folder uploads, to ingest SCORM/xAPI packages, automatically create course entries, and notify learners via Microsoft Teams. Automated enrollment rules were mapped to Azure AD groups.
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Summary
Objective: Standardized user onboarding and offboarding to mitigate security risks and decrease administrative time. Approach: Designed a template-driven workflow integrating Power Automate and PowerShell to provision mailboxes, assign M365 licenses, add users to security groups, and generate onboarding checklists in Microsoft Teams. The offboarding flow automated access revocation, mailbox archiving, and HR notifications.
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Summary
Objective: Reduced vendor dependence for routine laptop repairs and re-imaging. Approach: Implemented a standard image using Windows Autopilot and Intune, developed driver packages, and created a troubleshooting checklist for common hardware faults. Provided internal team training on imaging and component replacement.
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Summary
Objective: Enhanced response time and routing efficiency for IT tickets. Approach: Constructed automated Forms-to-Power Automate-to-Teams routing, categorizing incoming issues, escalating critical incidents automatically, and populating a SharePoint incident log for reporting.
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Summary
Objective: Maintained device compliance and patch currency across the organization. Approach: Configured update rings, compliance policies, and reporting within Intune, integrating with Azure Monitor for basic telemetry and alerts.
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Summary
Objective: Automated the extraction of key fields from incoming forms and invoices. Approach: Implemented a Power Automate flow integrated with Azure Cognitive Services Form Recognizer to extract specific fields, auto-populate a SharePoint list, and notify relevant approvers.